OFFSEAL / CUSTOMER CARE

Privacy Policy

Effective July 27, 2026

This Privacy Policy explains how OFFSEAL (“we”, “us”, “our”) collects, uses, and shares your information when you visit or make a purchase on OFFSEAL.com.

Information we collect

Order information — name, billing and shipping address, email, phone number, and payment information (securely processed by our payment provider; we do not store full card numbers).
Device information — browser type, IP address, time zone, and cookies, collected automatically as you browse our site.
Account information — if you create an account, your login credentials and order history.

How we use your information

To process and fulfill your orders, including shipping and customer service.
To communicate with you about your order.
To send you marketing emails, but only if you have opted in — you can unsubscribe at any time.
To improve our site and product offering.
To detect and prevent fraud.

How we share your information

We share information with third parties that help us operate our business, including:

Shopify, our e-commerce platform, which processes and stores order data.
Payment providers, to process transactions securely.
Shipping carriers, to deliver your order.
Email/marketing platforms (such as Klaviyo), if you have opted in to receive marketing communications.

We do not sell your personal information to third parties.

Cookies

We use cookies to operate our site, remember your cart, and understand how visitors use our store. You can disable cookies in your browser settings, although some site features may then no longer work properly.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain uses of your data. California residents have rights under the CCPA/CPRA; EU/UK residents have rights under the GDPR. To exercise these rights, contact us at Contact@Offseal.com.

Data retention

We retain order and account information for as long as necessary to fulfill orders, meet our legal obligations, resolve disputes, and enforce our agreements.